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CommonCryptolib 8.4.17 - Ticket File Missing

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I have just finished installing a new NW 7.4 Java application server, patched to sps7, and am about to configure SSL on it, but I seem to have a problem.  The installation routine installed sapcrypto.dll, etc, as part of the 7.41 kernel, but there is no 'ticket' file.  I fully expected there to be a ticket file in DIR_INSTANCE\sec, but there isn't.

 

This has the result, when attempting to configure SSL in NWA, of an error "Ticket file not found" and a red light.

 

I downloaded a new CommonCryptolib package from the SMP, in the same version (8.4.17), and unpacked it, but it doesn't include a ticket file either, and the included manifest indicates that one isn't expected.

 

So, I'm stuck.  I didn't have this problem in NW 7.0 and with the old sapcryptolib 5.5.5, so is there some new procedure in NW 7.4 and/or CommonCryptolib to obtain the ticket file?

 

This is a Windows 2012 R2, SQL Server 2012 system.  The kernel is 7.41 pl 31.

 

Regards,

Matt


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