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SAP Cloud Identity service intermittently down

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Yesterday our SCI tenant was intermittently down in the afternoon. We had periods of 30mn with no access to SCI.

 

 

This is not acceptable especially since the same tenant will be used in a Production landscape in 4 weeks.

 

 

Could we have an explanation from SAP as to what happened and whether there is a risk of happening again? Is there any monitoring dashboard available to customers?

 

Has anybody else experienced similar issues in the past?


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