We recently upgraded SRM4.5 to SRM7 SP01. We are using extended classic scenario. We exported security admin portal roles from SRM4 and using them in SRM7 portal. However one of the iView to enter EBP user master does not open properly. When we click on the menu to enter user master "MANAGE USER DATA" then iView open in new window with X mark in center of page and trying to load the page layout but no outcomes. We checked SICF for bbpusermaint service but we did not find bbpusermaint but we found BBPUM01 (admin service for User Administration. which is active. Also all other services relevant to BBP are active as well. The iView name is com.sap.pct.srm.ebp.bbpusermaint. I did some research on note 1008689, 1088717, 603624 but these notes are relevant. Please find the attached screen
What could be the reason that iView is not loading the layout? Did I miss to activate any business function or service?
I would deeply appreciate your suggestions?
Thanks,